Supporting Resilience In Accomodation Services
27 October @ 09:30 - 11:00 UTC+2
Case studies will be presented by the panelists to demonstrate how different organisations and groups of stakeholders have driven tangible progress in advancing DRR and resilience in the hospitality sector, with a particular emphasis on the Covid-19 pandemic. Panelists will present the first coordinated effort to improve disaster risk management of tourism businesses which was put in place through a partnership between the United Nations Office for Disaster Risk Reduction Asia and Pacific (UNISDR), the Pacific Asia Travel Association (PATA), and the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH within the framework of the Global Initiative on Disaster Risk Management (GIDRM). The GIDRM initiative (Hotel Resilient Initiative) has led to the development of the world’s only scientific benchmarking and certification body for disaster risk management and climate change adaptation of hotels and resort. Case studies will be presented based on current activities of Hotel Resilient to adapt the standards framework to respond to the Covid-19 pandemic through a joint project with the German Committee for Disaster Reduction (DKKV) and in collaboration with national Ministries (in Palestine and Ecuador) and industry associations (in Sri Lanka and Thailand).
The panel discussion will examine the role of internationally-recognized standards in the implementation of Disaster Risk Reduction (DRR) and enhancing the resilience of the hospitality sector to crises and disasters, including the Covid-19 pandemic. Such an approach is explicitly requested by the Sendai Framework for Disaster Risk Reduction 2015-2030 and also aims to develop synergies with all involved actors (i.e. tourism industry can promote safe tourism, hotel operators can benefit from resilience and will be able to open up quicker after an event, the tourists know they are in good hands, and also the local population can benefit from more resilience as they learn new skills but could also draw upon the resources of the hotels in case of a disaster).
Covid-19 has highlighted the need for timely and crisis risk management and safety standards which are developed as a consultation between government and industry. The global pandemic has also demonstrated the importance, that these standards and operational protocols are based on the latest scientific findings and international consensus, while at the same time they need to be flexible and adaptive to the local epidemiological and regulatory context. Developing resilience standards which are internationally recognized and locally implementable has been at the heart of Hotel Resilient’s development process. The panel discussion and implementation examples will outline the process of implementing and adapting the international Hotel Resilient COVID-READY standards in different geographies and contexts.